Information Technology
The Information Technology (IT) department is responsible for managing and maintaining the technology infrastructure, systems, and services that support the organization's operations. The IT department plays a crucial role in ensuring that technology aligns with business goals and that information is secure, accessible, and used efficiently.
WinnHealth Record (Meditech)
IT Resources
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Click here to find Avaya Resources
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WCHS’s Password Reset Link: Click Here
This process updates your active directory username first.last@wchs.health and password. Which will be the same single sign on credentials enabling you to log onto your computer, login to your Outlook email, teams, OneDrive, and SharePoint.
Please note, at this time, THIS is the ONLY way to reset your password in active directory.
This means that the "forgot my password" features on individual applications will not work with any longevity- if at all. Any temporary updates will eventually revert back to the active directory credentials with the next sync.
When applications regularly prompt you to reset your password, again you will need to follow this process attached.
When you forget your password and contact IT, this is the secure process you will be directed to follow for resetting your credentials.
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We utilize exclusively locked// follow-me printing.
Everyone is issued a four digit printing code when they are hired.
They will be expected to print to the "MyQ Printer" every time. Click here to locate instructions on how to locate the “My Q Printer” location on your deskop. NOTE: There are no specific printer names for specific areas.
Once the job is sent, go use your printing pin to accept that job and print it at whichever printer is nearest to you.
It is a good idea to test this new printing set up, rather than waiting until you need it.
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Click here to find Sharepoint Resources
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In today’s healthcare environment, social engineering attacks or phishing attempts are prevalent and increasing. Preventing you from falling subject to phishing attempts is an important part of our overall security plan. The human element is one of weakest components in our IT defense and so we deploy PhishingBox to help educate and inform our team.
We use this software to simulate phishing attacks will constantly test our employee' security awareness, and issue training courses based on assessed training needs to ensure all employees consistently maintain the same level of knowledge about technology security best practices.
Please note: Employees with IHS emails will be required to do both PhishingBox for WCHS and the standard federal ISSA Training and any RBT trainings for IHS.
Please complete the assigned courses to learn more about recognizing these risks. To access your account, please follow the instructions below:
Enter your username and password to log in.
Remember, you are our frontline in the anti-phishing battle and WCHS can’t win without you.